Re-read it. Made more notes. This is one of those books you need on-hand to refer to during your change process as things shift and change. I found the conclusion super-helpful for pointing at the situations where you would look to each heuristic for ideas regarding the next step. I thought that the chapter on "use your self" was particularly challenging. Next step would to find a way to put theory into practice.

Previous review:
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I'm not going to rate this because I think the period of time I took to read it was too long to form a coherent opinion.

I know I found value in reading the book (refer to my notes).
And I plan to re-read it (hopefully in one go) to solidify the learnings.
Hopefully, if I manage to do this, I can come back and give it a rating.