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160 pages • missing pub info (editions)
ISBN/UID: 9781445642833
Format: Paperback
Language: English
Publisher: Amberley Publishing
Publication date: 15 April 2015
Description
Airlines are competitive and complex businesses and great airlines don't just happen. In British Airways' case it has been a long journey - in fact, it has been many millions of journeys of customer expectations, experiences and emotions, connecte...
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160 pages • missing pub info (editions)
ISBN/UID: 9781445642833
Format: Paperback
Language: English
Publisher: Amberley Publishing
Publication date: 15 April 2015
Description
Airlines are competitive and complex businesses and great airlines don't just happen. In British Airways' case it has been a long journey - in fact, it has been many millions of journeys of customer expectations, experiences and emotions, connecte...
Community Reviews
Content Warnings