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224 pages • missing pub info (editions)
ISBN/UID: 9780132161619
Format: Paperback
Language: English
Publisher: FT Press
Publication date: 19 January 2005
Description
What's a customer really worth? Can you find out, without endlesslycomplex modeling? And once you know, what should you do with thatknowledge? Managing Your Customers as Investments has the answers.You'll learn simple ways to get reliable customer...
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224 pages • missing pub info (editions)
ISBN/UID: 9780132161619
Format: Paperback
Language: English
Publisher: FT Press
Publication date: 19 January 2005
Description
What's a customer really worth? Can you find out, without endlesslycomplex modeling? And once you know, what should you do with thatknowledge? Managing Your Customers as Investments has the answers.You'll learn simple ways to get reliable customer...