Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers by Noah Fleming, Shawn Veltman

Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

Noah Fleming, Shawn Veltman

missing duration info Add in missing duration information first pub 2017 (editions)

nonfiction business informative fast-paced
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Description

Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensatio...

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