Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization by David Loshin, Abie Reifer

Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization

David Loshin, Abie Reifer

108 pages • missing pub info (editions)

nonfiction business computer science technology
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Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book beg...

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