Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue by Dan Steinman, Lincoln Murphy, Nick Mehta

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Dan Steinman, Lincoln Murphy, Nick Mehta

227 pages • first pub 2016 (editions) user-added

nonfiction business informative slow-paced
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Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Befor...

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