Long Term Care Customer Service Instructor's Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Working by Rob Anderson

Long Term Care Customer Service Instructor's Guide: Evidenced-Based Training for Skilled Nursing Homes, Assisted Living Facilities and Anyone Working

Rob Anderson

176 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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Description

Long Term Care Customer Service is designed to accelerate your staff's skills and your resident's satisfaction. Your facility's benefits include: -A systematic and simple method for improving customer service skills -Learning sessions as short as ...

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