Active Operations Management by Richard Jeffery, Neil Bentley

Active Operations Management

Richard Jeffery, Neil Bentley

256 pages missing pub info (editions)

nonfiction business computer science economics
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Description

This is a practical guide for managers in Service Operations to help them to improve the performance of their operation by using the Active Operations Management (AOM) method, developed by the authors. AOM is a unique blend of the human and techni...

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