Delivering Knock Your Socks Off Service by Ron Zemke, Performance Research Associates

Delivering Knock Your Socks Off Service

Ron Zemke, Performance Research Associates

199 pages first pub 1991 (editions)

nonfiction business self help informative fast-paced
Powered by AI (Beta)
Loading...

Description

With so many choices available to them, today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer service...you hav...

Read more

Community Reviews

Loading...

Content Warnings

Loading...