Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience by Shep Hyken

Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience

Shep Hyken

214 pages • first pub 2011 (editions)

nonfiction business informative medium-paced
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Description

Customer service isn't a department--it's a philosophy that includes every person and aspect of the best and brightest companies In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate ...

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