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368 pages • first pub 2005 (editions)
ISBN/UID: 9780743277785
Format: Hardcover
Language: English
Publisher: Free Press
Publication date: Not specified
Description
In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it.A massive disconnect exists between consumers and providers today. Consumers have a greater selection of ...
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368 pages • first pub 2005 (editions)
ISBN/UID: 9780743277785
Format: Hardcover
Language: English
Publisher: Free Press
Publication date: Not specified
Description
In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it.A massive disconnect exists between consumers and providers today. Consumers have a greater selection of ...