Branded Customer Service: The New Competitive Edge by Janelle Barlow

Branded Customer Service: The New Competitive Edge

Janelle Barlow

264 pages missing pub info (editions)

nonfiction business economics medium-paced
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Description

Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding to customer service--until now. Branded Customer S...

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