Service Design for Business:Practical Guide to Optimizing the Customer Experien Paperback BEN by Lavrans L?vlie Ben Reason, Lavrans L?vlie Ben Reason, Lavrans Løvlie, Melvin Brand Flu

Service Design for Business:Practical Guide to Optimizing the Customer Experien Paperback BEN

Lavrans L?vlie Ben Reason, Lavrans L?vlie Ben Reason, Lavrans Løvlie, Melvin Brand Flu

208 pages • first pub 2015 (editions)

informative reflective medium-paced
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