Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits by Tony Hsieh
Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Tony Hsieh

Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Tony Hsieh with Lisa Ford, David McNair, William Perry

226 pages first pub 2009 (editions)

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