The Come Back Culture: 10 Business Practices That Create Lifelong Customers by Jason Young, Jason Young, Jonathan Malm, Jonathan Malm

The Come Back Culture: 10 Business Practices That Create Lifelong Customers

Jason Young, Jason Young, Jonathan Malm, Jonathan Malm

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Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer expe...

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