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ISBN/UID: 9781540901972
Format: Hardcover
Language: English
Publisher: Baker Books
Publication date: Not specified
Description
Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer expe...
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missing page info
ISBN/UID: 9781540901972
Format: Hardcover
Language: English
Publisher: Baker Books
Publication date: Not specified
Description
Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer expe...