Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by William C. Byham
Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

William C. Byham

Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction

William C. Byham with Jeff Cox

200 pages first pub 1988 (editions)

nonfiction business informative slow-paced
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Description

A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity.

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