Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition by Renée Evenson, Sandra Burr

Customer Service Training 101: Quick and Easy Techniques That Get Great Results, Third Edition

Renée Evenson, Sandra Burr

7 pages • first pub 2017 (editions)

informative inspiring slow-paced
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Employees aren’t just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential employees with the knowledge they need to find the best solution for each and every customer.Whether y...

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