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176 pages • first pub 2002 (editions)
ISBN/UID: 9781138438774
Format: Hardcover
Language: English
Publisher: Productivity Press
Publication date: 19 February 2018
Description
Bring Lean Improvements to the Administrative Areas of Your Organization Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stre...
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176 pages • first pub 2002 (editions)
ISBN/UID: 9781138438774
Format: Hardcover
Language: English
Publisher: Productivity Press
Publication date: 19 February 2018
Description
Bring Lean Improvements to the Administrative Areas of Your Organization Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stre...
Community Reviews
Content Warnings