Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People by Roy Lilley

Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People

Roy Lilley

160 pages first pub 2001 (editions)

nonfiction business psychology self help informative slow-paced
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Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool.By und...

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