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![Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas [With CDROM] by Tom Shuker, Don Tapping](https://cdn.thestorygraph.com/80wjfaa5gi3uo6k9slo1vyerh9h1)
171 pages • first pub 2002 (editions)
ISBN/UID: 9781563272462
Format: Paperback
Language: English
Publisher: Productivity Press
Publication date: 22 February 2003
Description
Bring Lean Improvements to the Administrative Areas of Your Organization Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stre...
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Content Warnings
171 pages • first pub 2002 (editions)
ISBN/UID: 9781563272462
Format: Paperback
Language: English
Publisher: Productivity Press
Publication date: 22 February 2003
Description
Bring Lean Improvements to the Administrative Areas of Your Organization Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stre...
Community Reviews
Content Warnings