The Visible Ops Handbook: Starting ITIL in 4 Practical Steps by Kevin Behr

The Visible Ops Handbook: Starting ITIL in 4 Practical Steps

Kevin Behr

84 pages first pub 2004 (editions)

nonfiction business technology informative medium-paced
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THE CORE OF VISIBLE OPS Visible Ops is a methodology designed to jumpstart implementation of controls and process improvement in IT organizations needing to increase service levels, security, and auditability while managing costs. Visible Ops is c...

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