Positively Outrageous Service by T. Scott Gross
Positively Outrageous Service

T. Scott Gross

Positively Outrageous Service

T. Scott Gross

missing page info Add in missing page information first pub 1991 (editions)

informative inspiring medium-paced
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Description

A business consultant and service guru details how to really prosper in today's tough business world by providing service above and beyond the call of duty. In this dynamic, fascinating book, T. Scott Gross shows how anyone can take customer servi...

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