T. Scott Gross

7 books

Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life by T. Scott Gross

Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

T. Scott Gross

224 pages • first pub 1991 (editions)

nonfiction business informative medium-paced
Borrowed Dreams: The Roughest, Toughest Jobs on the Planet...and What I've Learned from Working Them by T. Scott Gross

Borrowed Dreams: The Roughest, Toughest Jobs on the Planet...and What I've Learned from Working Them

T. Scott Gross

351 pages • first pub 1999 (editions)

informative inspiring medium-paced
How to Get What You Want from Almost Anybody by T. Scott Gross

How to Get What You Want from Almost Anybody

T. Scott Gross

189 pages • first pub 1992 (editions)

informative inspiring medium-paced
Leading Your Positively Outrageous Service Team by T. Scott Gross

Leading Your Positively Outrageous Service Team

T. Scott Gross

224 pages • first pub 1995 (editions)

informative inspiring tense medium-paced
Millennial Rules: How to Connect with the First Digitally Savvy Generation of Consumers and Employees by T. Scott Gross

Millennial Rules: How to Connect with the First Digitally Savvy Generation of Consumers and Employees

T. Scott Gross

161 pages • missing pub info (editions)

nonfiction business economics medium-paced
Outrageous: Unforgettable Service Guilt-Free Selling by T. Scott Gross

Outrageous: Unforgettable Service Guilt-Free Selling

T. Scott Gross

304 pages • first pub 1997 (editions)

business challenging informative inspiring medium-paced
Positively Outrageous Service by T. Scott Gross
Positively Outrageous Service
—
T. Scott Gross

Positively Outrageous Service

T. Scott Gross

missing page info • first pub 1991 (editions)

informative inspiring medium-paced