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A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty by Claus Møller, Janelle Barlow

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty

Claus Møller, Janelle Barlow

224 pages • first pub 2008 (editions)

nonfiction business economics informative slow-paced
Other editions (3)
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A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool by Claus Møller, Janelle Barlow

A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool

Claus Møller, Janelle Barlow

287 pages • missing pub info (editions)

nonfiction business economics informative slow-paced
A Complaint Is a Gift by Janelle Barlow
A Complaint Is a Gift
—
Janelle Barlow

A Complaint Is a Gift

Janelle Barlow

222 pages • first pub 1996 (editions)

nonfiction business economics informative slow-paced
A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool by Claus Møller, Janelle Barlow

A Complaint Is a Gift: Using Customer Feedback as a Strategic Tool

Claus Møller, Janelle Barlow

6 hours, 28 minutes • missing pub info (editions) user-added

nonfiction business economics informative slow-paced