Joe Heapy

2 books

Customer-Driven Transformation: How Being Design-Led Helps Companies Get the Right Services to Market by Joe Heapy

Customer-Driven Transformation: How Being Design-Led Helps Companies Get the Right Services to Market

Joe Heapy

216 pages • first pub 2018 (editions)

informative slow-paced
The Journey to the Interface: How public service design can connect users to reform by Sophia Parker
The Journey to the Interface: How public service design can connect users to reform
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Sophia Parker

The Journey to the Interface: How public service design can connect users to reform

Sophia Parker

118 pages • first pub 2006 (editions)